Privacy Policy — Italy in a Box
Last updated: [add date]
Italy in a Box (“we”, “us”, “our”) operates the website italyinabox.store and provides parcel forwarding, proxy shopping, repacking, consolidation, and related logistics services. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.
1. Information We Collect
We collect personal information only for the purpose of providing our services. This may include:
- Name and surname
- Email address
- Shipping and billing address
- Phone number
- Order details and package information
- Payment-related information (processed exclusively through PayPal; we do not store credit card details)
- Any information you voluntarily provide through forms, messages, or service requests
We do not collect sensitive personal data unless strictly necessary for service or legal compliance.
2. How We Use Your Information
We use your information solely for service-related purposes, including:
- Processing your orders and service requests
- Receiving, handling, repacking, and forwarding your packages
- Communicating with you about your orders, quotes, or support inquiries
- Improving our website and customer experience
- Fulfilling legal or regulatory obligations (e.g., customs documentation)
We do not use your data for unrelated marketing without your explicit consent.
3. Payment Processing
All payments on italyinabox.store are processed securely through PayPal.
- We do not store or have access to your credit card or banking information.
- PayPal may collect additional data according to its own Privacy Policy.
4. Sharing of Information
We respect your privacy. Therefore:
- We do not sell, rent, or share your personal information with third parties for marketing purposes.
- We only share data when necessary to provide our services, such as:
- Shipping carriers (e.g., postal services, couriers)
- Payment processors (PayPal)
- Legal authorities when required by law
All third parties receive only the minimum information required to perform their function.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve website functionality
- Analyze traffic and performance
- Remember your preferences
You can disable cookies in your browser settings at any time.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Maintain accurate business records
When data is no longer needed, it is securely deleted.
7. Data Security
We implement reasonable technical and organizational measures to protect your information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
However, no online transmission or storage system is 100% secure.
8. Your Rights (GDPR-Compliant)
If you are located in the European Union or the UK, you have the right to:
- Access your personal data
- Request correction or deletion
- Request restriction of processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at: [add your email]
9. International Shipping and Data Transfers
Because our service involves international shipping, your data may be shared with carriers or customs authorities outside the EU. We ensure that such transfers comply with applicable data protection laws.
10. Contact Information
If you have questions about this Privacy Policy or your personal data, you can contact us at:
Italy in a Box Email: contact@italyinabox.store Website: italyinabox.store
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version.